Prodosec has recently upgraded its network infrastructure, adding extra capacity for our rapidly growing customer list. Our business grade network now covers Montreal, Quebec City, Ottawa, Toronto and much of Ontario .
Recent Projects
Call Recording
(click picture to enlarge)
Prodosec has several years of experience developing call recording solutions. We can now offer a prepackaged onsite solution for companies recording 10-100 channels in their call centres, with web access to recordings. For lower volumes, recording is available on a service basis. We currently support hundreds of customers on this solution recording 5 million minutes of transactions per year. The service is critical to the operation of our customers' call centres and is available 24/7. In many cases, we upload recorded transactions directly to the credit card processor for added security and verification, reducing chargeback and merchant fees for our customers. For more information on call recording services, visit our sales partner www.identacall.ca
