Prodosec has extensive experience providing advanced call centre functionality using VoIP or hybrid VoIP/TDM solutions. We have experience with both local and offshore agents. Some features of our solutions:

• Remote telecommuters
• Call reporting and statistics including wallboard with real time reporting
• Integration with legacy call centre phone systems
• Third party call verification and recording
• Top voice quality using our own voice and data network. Ultra high availability and reliability because we control the network
• Competitive long distance and 800 rates
• We can get you into business fast. We keep the hardware in inventory and can often have a new customer up and running in 24 hrs
• Highly scaleable with flexibility to scale up and down to meet business needs at short notice
• Complete call centre packages available including unlimited vers/recordings at no additional charge